Pace

Autopilot-nativeClaims adjusting

AI operations platform for insurers handling claims, submission intake, policy servicing, and data entry.

Evaluated for claims adjusting workflows, buyer proof, and implementation controls.

Positioning

Pace sells operational execution for regulated insurance workflows rather than a generic claims tool.

Best fit

Insurers with high-volume back-office processes that currently depend on BPO teams or manual portal work.

Work automated

Use these as the first workflow checks before shortlisting the vendor.

Claims and waivers processingCoverage validationDocument requestsLegacy portal navigation

Proof to request

Evidence that should exist before a pilot or purchase.

  • Task volume processed in production
  • Accuracy and rework rates by workflow
  • Security model for legacy app access

Operating controls

Controls that keep agentic work auditable and accountable.

  • Separate agent credentials by role
  • Keep payment and denial thresholds approval-based
  • Record screen, document, and call evidence for QA